Track Surveys:: Testimonials

What our clients are saying

At Track Empower, we love it when our clients have delivered their projects successfully, are able to see the results of their work and have made an impression on their stakeholders and customers. Here's some feedback directly from some of those clients:

Baker & McKenzie

I used the Empower 360 degree feedback system at Baker & McKenzie to assist with Partner and fee earner development. Jo was excellent at understanding our needs and made it really easy for us to integrate our existing partner competences into their online system. The tool enabled us to receive both qualitative and quantative feedback which the Partners really valued. I would certainly recommend the use of the empower 360 degree feedback tool along with Jo and her team.

David Wood MCIPD, Global Head of Learning & Development at Clyde & Co LLP

BGS

I have used the Empower 360 degree feedback software a number of times. I would strongly recommend this service to anyone who needs to implement a 360 feedback process. From the beginning of the first project I was assisted in creating the questions. They manage and host the whole activity, keeping me informed throughout on status and progress. The output is equally good with graphics as well as text reflection space. Using this tool has transformed the way 360 is seen with our business.

Debbie Clifford, Senior Manager Global Learning at Brink's Company

Developing People

"Value for money, a tool that could be bespoked for the client, and easy to use. Automated for a very simple questionnaire. It was also important that the standard and quality of the report was better than what we could do ourselves.

The end product was much more professional than we could do with a basic survey product and less prone to human error.

Track responded brilliantly, they were always on the end of the phone and nothing was too much trouble."

Sandra Watts, Developing People

Ernst & Young

We use Empower 360 feedback to help our new managers to understand how they need to develop themselves to manage clients, teams and engagements more effectively. I like the way Jo and Steve worked with us to develop a bespoke way of using 360 feedback as part of a development program we offer globally to our people. They are fast and flexible and always have the client needs first and foremost in their sights.

Gill Todd, Learning Leader, Transactions Advisory Services, EMEIA Area at Ernst & Young

Fujitsu Services

"Track's 360 Degree Feedback has allowed us to run feedback for all the People Managers participating in the Fujitsu Management Academy, both before and after the programme, effectively and easily.

The size and scope of the FMA meant that it was critical that the 360 ran smoothly, with minimal intervention from us in Fujitsu, and with full support for participants and the ten thousand or so of their colleagues who have so far provided 360 Degree Feedback."

(And how would you rate the service?)

"Excellent. I feel completely confident when Track take on a project as I know it will be done professionally and effectively throughout.

The Track Team is highly trained and the level of communication within their team means that Fujitsu personnel have the benefit of fast support".

Paula Graham, Fujitsu UK and Ireland

Greengage

"Really easy to learn, very intuitive - a pleasure to work with actually.

Client very pleased"

"Danielle is brilliant - and so was Steve when Danielle was away. Nothing was too much to do to help me get set up"

Michael Hoar, Greengage

Ideos

"What we liked about this tool is Its simplicity and professional look and feel.

It allowed us to conduct a 360 for our client seamlessly and with much less effort and hassle than previously. It saved us time and money."

Cathy Ellis, Ideos Consulting

John Lewis Partnership

"Its easy to check the status of the questionnaires, who has completed what, and easy to extend deadlines for completion as well."

"Jo and Danielle are very helpful and always at the end of the phone to speak to me! Easy to contact and quick to reply to emails or phone queries when I get stuck with something!"

Michelle Goldstein, John Lewis Partnership

Mills & Reeve

We use Empower 360 for associate and partner development. The ability to bespoke our own surveys without recourse to a provider is a great advantage. That said whenever we do need support it is swiftly and readily available!

Trevor Comyn, Head of Knowledge, Learning & Development at Mills & Reeve

Moller PSFG Cambridge

"I feel that it's easy to describe to people how the system works, much easier than other 360 systems that I've worked with. It's also relatively easy to make minor adaptations to meet the requirements of specific clients e.g. email templates, logo onto reports, customised free text questions. I also feel that we have very strong and helpful technical support from Track’s support team, so I have great confidence that any problems can be resolved in a positive and client centric way. I also feel that you understand the demands made by clients in our sector and their occasional lack of IT sophistication!"

Liz Baltesz, Moller PSFG, Cambridge

Morph

Morph is embarking on a new reseller relationship with Empower 360 after searching for over a year for a credible partner. After reviewing many systems currently in the market, we found that Jo Ayoubi's company Track Empower was the best on all counts - knowledgeable staff and flexibility of the product, customer service and openness to new areas. We would recommend Jo and her company tenfold.

Mark Pavlika, Chairman North London Branch at CIPD

Nuffield Health

"Ease of use and the unbelievable feature to cost ratio, exceptionally good value..."

"When building a 360 feedback process, I typically know what competencies I want to assess, but the joker in the pack is always getting the technology to do what you want it to, thanks to the predefined templates and the high accessibility to support, this part of the 360 process proved to be a snap".

Harvey Seale, Nuffield Health

Plan International

"We have been working with Track over seven years using their 360 tool for our Plan Certificate Management Programme and when teams want to go through 360 we recommend this tool. Their customer service is excellent and they are always willing to adapt and meet different stakeholder needs. The product is good and we always get positive feedback from our staff who have used this tool to support personal development plan."

Karen Coleman, Head of Learning and Development at Plan International

Talbot Validus Group

"The process for introducing the 360 degree appraisals went very smoothly with the assistance of Track - we worked together throughout the process looking at what Talbot required and what could be used 'off the shelf'. The actual online system was customised to Talbot and this went very smoothly.

The overall process and experience with Track/Empower 360 has been very positive and we would have no hesitation in recommending them to others."

Jane Williams, HR Manager, Talbot Insurance

Training To Achieve Enterprises Ltd

We work with Track on delivery of 360 feedback systems and executive coaching. They are first class.

Alison Miles-Jenkins, Founder and CEO

Wise Me Up

"Jo was brilliant to work with. Although their service is technical, Jo made it very easy to understand how to implement and manage the tools. She is extremely empathetic to the users needs, professional and very good at being there for her customers. I have already recommended Jo and Track Surveys to other companies. The tools are great and Jo is a fantastic business partner!"