In this article on Training Zone, David Cooper of Lumus sets out how 360 Degree Feedback can be used in different ways to help teams work together and perform better. I would add:
- Tailoring of the standard question sets is critical - I'm very much in agreement with that.
- There are other team performance models that can be used to construct a feedback framework for teams; for example, leadership, team process, culture and relationships.
- Finally, our TeamWorks survey is able to separate out the team leader's scores from those of the rest of the team - this is important as an indication of how well the team leader's perceptions are aligned with those of the rest of the team.