In this article by by Lee Gardenswartz, Jorge Cherbosque, and Anita Rowe on the ASTD site, the writers provide a great checklist for helping teams to develop emotional intelligence and therefore perform better.
"Teach respectful ways to provide feedback, and encourage openness by institutionalizing 360-degree feedback and using feedback sessions as a tool for development".
As well as individual feedback, the team can obtain feedback about what they're like to work with as a group, i.e. how responsive, creative, communicative and co-operative they are. They may well find that individuals and other teams have some unexpected (and constructive) observations to make. Teams, just like individuals, develop habits and ways of doing things that aren't always necessarily useful or productive, but if no-one ever tells them, how will they know what to change?
For more information on Track's Team Works tool, click here.