What did Theodore Roosevelt say about appraisals? What do CEOs these days really think about 360 Degree Feedback and Appraisal?
To find out, listen to the BBC's Evan Davis and his guests from a Bottom Line programme last autumn. (The guests discuss a number of topics. To fast foward to the 360 Appraisal piece, move the Realplayer slide to 17.15, when the topic of appraisals is just starting).
To summarise, good appraisal needs:
- Ongoing dialogue
- Frankness
- Formal and informal conversations
- Identifying areas for improvement
- Setting objectives
- To be consistent
- No surprises!
360 Appraisal can be a very valuable tool, once you
- Make sure the organisation is ready for 360 feedback
- Prepare carefully
- Train and brief your people
- Create action plans from the feedback
- Avoid the beaurocracy
- Use it for people who are looking for feedback to develop and improve
- Use it as part of a bigger toolkit