For an individual, receiving feedback from a number of different people and levels in the organisation is fairer than being subject to just one person’s judgement.
Therefore 360 Degree Feedback:
- Provides a formal structure for the natural observation process
- Helps to ensure that everyone involved is being judged on the same criteria
- Encourages and supports open discussion between employees, their managers and their colleagues
- Identifies areas of strength, and areas for growth and development
- Increases self-awareness and insight
- Develops people’s observation and feedback skills
- Counterbalances pure results based performance – it helps with the discussion around what gets done, but also how it gets done
- Encourages a culture where giving and receiving feedback is the norm
Next time: when, and when not, to use 360 Degree Feedback